All-in-one Shipping Platform

Sendcloud is the all-in-one shipping platform that connects e-commerce businesses to carriers, tools, and most importantly, consumers.

It enables retailers, marketplaces, and fulfilment companies to scale their operations and deliver great shipping experiences.

Founded in 2012, Sendcloud was born from a genuine need for a better way to ship. Backed by Softbank and trusted by 25,000 companies across Europe, Sendcloud is on a mission to solve shipping globally.

Today's consumers want to decide where, when, and how they receive an order. But meeting their needs while still making a profit is a challenge. Sendcloud solves this by centralizing and automating the entire shipping process. From label printing to branded tracking updates and returns management - Sendcloud lets you own your shipping from checkout to returns.

With access to 100+ carriers, 7000+ shipping methods, and 400,000 parcel points across Europe, Sendcloud enables any e-commerce strategy. A growing ecosystem of 60+ integrations and 750+ partners offers the support businesses need to scale and expand to new markets.

In December 2024, Sendcloud acquired Lox to add a delivery issue management solution to their products, enabling e-commerce businesses to resolve delivery issues effortlessly, cutting down claim processing times by up to 80%.

In June 2024, Sendcloud acquired the Italian shipping automation platform isendu to add advanced tracking and conversational marketing solutions via WhatsApp.

After acquiring the AI startup Tracey in 2023, throughout 2024 Sendcloud started offering more Shipping Intelligence capabilities to the entire user base, including smart shipping recommendations, invoice insights, accurate estimated delivery times, advanced analytics, and more (sendcloud.com/shipping-intelligence/).

“Sendcloud is one of the best logistics partners to help companies grow." — Gonzalo Torres, Shopify Manager, Tutto Piccolo

"With Sendcloud, I was able to pack 3x as many packages as before. The tool made it incredibly easy to create labels." — Mareike Peters, Founder, NKM

"Sendcloud is the most user-friendly tool for connecting to an e-commerce site. In just a few clicks, the integration was complete, and we could send our first packages straight away. " — Nathan Chadaigne, Sales Manager, Immersive Display

"Sendcloud makes our international shipping easier with automatic custom document printing. This has allowed us to quickly expand into new markets and offer our international customers delivery options through multiple carriers.” Thibault Nelkin, Founder, Jade Roller

“With Sendcloud, our issues with labels have been reduced significantly. We see far fewer delivery problems and also receive fewer customer calls asking, 'Where is my order?” — Jordy Holthuijsen, Marketing Manager, XXL Nutrition

"We gained more control over our delivery process, which resulted in an increase in our CSAT and Trustpilot scores in just 6 months. Moreover, getting insights into carrier performance allows us to negotiate better terms with the carriers." — Alex Formicola, Customer Support Lead, Rosefield

https://www.sendcloud.com/