Mollie Connect

Mollie Connect is a comprehensive payment integration solution tailored for platforms and marketplaces. It simplifies the complexities of payment management by providing a unified, secure, and scalable platform. The product addresses key pain points faced by businesses, such as managing customer payments, handling refunds, and unifying online and offline payment systems. Through its intuitive interface and robust functionality, Mollie Connect enables platforms and retailers to manage customer accounts, access data, and execute transactions on behalf of their clients. By integrating these capabilities, platforms can streamline operations and enhance customer satisfaction. A critical problem Mollie Connect solves is the historical disconnection between online and offline payments. Previously, businesses were forced to operate with fragmented systems, leading to inefficiencies, errors, and suboptimal customer experiences. Mollie Connect bridges this gap by enabling seamless omnichannel payment experiences, empowering businesses to operate more effectively, and providing a consistent customer journey across all touchpoints. The solution also leverages OAuth, an open-standard protocol, to ensure secure, consent-based access to user data without the need for manual API key exchanges. This innovation simplifies integration processes, reduces security risks, and fosters trust between businesses and their customers. Mollie Connect’s focus on scalability and accessibility ensures that companies of all sizes can benefit from its features, breaking down barriers often associated with high initial investment costs for personal payment solutions.

Mollie Connect stands out in the market due to its unique combination of simplicity, innovation, and scalability. Unlike many competitors, Mollie focuses on removing barriers to entry for businesses of all sizes by offering a cost-effective solution that integrates personal and online payments seamlessly. The platform’s key differentiator is its ability to unify payment systems, solving a challenge that has plagued businesses for years. By enabling omnichannel payment experiences, Mollie Connect allows retailers to enhance customer satisfaction, boost operational efficiency, and drive revenue growth. Another unique feature is the integration of the OAuth protocol, which provides a secure and consent-driven method for accessing customer account data. This eliminates the need for cumbersome and less secure manual API key exchanges, allowing businesses to operate more efficiently and securely. Additionally, the ability to monetize payment processes by adding surcharges or earning commissions provides platforms with a flexible revenue-generation model. Mollie’s customer-centric approach ensures that its products are easy to implement and use. The company has prioritized user experience, making its solution accessible to businesses without requiring extensive technical expertise. This focus on usability, combined with robust functionality, sets Mollie apart from competitors that often require significant technical overhead or higher upfront costs.

Mollie Connect was launched in 2022, however over the past 12 months, Mollie has introduced significant innovations to its Connect solution, with the most notable being the integration of personal payment capabilities. This development addresses the critical gap between online and offline payment systems, enabling businesses to offer a seamless omnichannel experience to their customers. By expanding its offering to include personal payments, Mollie Connect empowers SaaS companies and platforms to provide their clients with a unified payment solution. This not only enhances the customer journey but also strengthens the market positioning of these platforms. The introduction of the Salden API is another key innovation. This feature allows businesses to access real-time account balances on behalf of their users, providing greater transparency and operational efficiency. Combined with the secure, consent-based data access facilitated by OAuth, this development ensures that platforms can manage payments with ease and confidence.

Stardekk, a leading software solution provider for hotel and pension reservation management operating across Germany and Europe, has significantly transformed its payment processes using Mollie Connect. By integrating both online and personal payment capabilities into their platform, Stardekk has addressed critical challenges faced by its hospitality clients, ensuring seamless payment experiences for their customers. Niels Vanden Buverie, Chief Commercial Officer (CCO) of Stardekk, emphasizes the importance of payments in the hospitality industry: "Payments are crucial to our success. Travelers today are more demanding than ever, and the guest experience is paramount. Hotels—our clients—must provide a seamless payment journey throughout the customer experience." Before partnering with Mollie, Stardekk faced the challenge of offering a unified payment solution to its customers. Hotels often struggle with fragmented online and offline payment systems, leading to inefficiencies and a suboptimal guest experience. By choosing Mollie Connect, Stardekk centralized all payments on a single platform, enabling their clients to monitor and manage payments effortlessly in real-time as well as ensuring scalability as their needs grow. The results speak volumes: Stardekk tripled its transaction volume and doubled its user base within a year of implementing Mollie Connect. The integration was remarkably simple, requiring only a few lines of code, thanks to Mollie’s plug-and-play API. This allowed Stardekk to scale its offering effortlessly, providing robust payment solutions without the need for extensive technical resources. With this solution, Stardekk has set a new standard for payment integration in the hospitality industry, enhancing the customer journey for travelers while streamlining operations for hotel owners. This collaboration highlights Mollie Connect’s ability to drive growth and deliver value, transforming payment processes into a competitive advantage.

https://www.mollie.com/de/